Satisfaction Guarantee

We feel that our most important asset is our customers. If you are unhappy with your purchase upon delivery you may return it . If you return the item unused within 7 working days we will refund you the amount of the merchandise less postage. This is solely reliant on the items being still in new, unused condition

What kind of Warranty do you offer ?
All the products we offer come with a full Manufacturer Warranty. These warranties vary depend on the product and also in the Manufacturer Warranty Policy of which we will email over if needed. Keep in mind, like any other product; this warranty is limited to Manufacturers defect under normal household use. This warranty doesnt cover damage resulting from misuse

When your shipment arrives make sure that you inspect the merchandise before signing anything from the freight company. Any damages must be noted on the delivery paper work for us to be able to claim insurance from the freight company. Any damages not noted on the bill will be the responsibility of the customer.

If you have any more questions about our 100% satisfaction guarantee please feel free to contact us by phone or e-mail and one of our customer service representatives will be happy to help you.

Bank holidays: please note that there is no post collection on weekends and bank holidays so orders won't be dispatched untill the next working day.